Facilities

Telephone

A few rooms are fitted with telephone sockets which can be connected to British Telecom – please ask if you would like to make use of this service.  Residents are responsible for their own bills.

All residents may receive calls from friends and relatives on the home telephone number.  If you wish to make an out-going call please ask the Matron or Nurse-in-Charge who will arrange this for you – a charge will be made for out-going calls.

Electrical Equiptment

If you bring any electrical equipment into the home we would kindly ask that you permit our Maintenance man to test the said appliance prior to use. All equipment will need to be P.A.T. (Portable Appliance Testing) tested annually – the home will arrange this.

Security

For your maximum security the front door is operated by a switch card system. Should your friends and relatives wish to obtain a card for their own benefit these may be purchased from Matron/Administrator at a cost of £5.00 refundable on return. Please ask your visitors to sign the book on the table near the front door on arrival and departure.

General Practitioner

You may remain with your own General Practitioner providing they are willing to visit you within the home. If you do not have a General Practitioner within the area then we will be pleased to advise you of the nearest surgeries to the home.

Hairdresser

Visits every other week.

Chiropidist

Visits every 8 weeks.

For the above, monies will be taken and receipted from any pocket monies but if you prefer you can settle the account direct with the Hairdresser or Chiropodist.

Physiotherapist

By request or direct referral via the GP or Nurse in Charge.

Optician

Arranged as requested.

Dentist

Does a routine visit once a year to all residents and will also come out as necessary. Do not hesitate to speak to the nurse providing your care for the day.

Newspapers / Periodical

If you require a Newspaper or Magazine then please let the Matron or Nurse-in-Charge know so that she can arrange to have it delivered. You will be invoice monthly in arrears unless you wish to settle the account direct with the Newsagent.

Laundry

Our own on-site laundry will launder your clothes. It is essential that all personal laundry is marked clearly with your name using embroidered name tapes – we can buy these in for you. All items should be fully machine washable and able to be tumble dried. We cannot be responsible for   any unmarked clothes.

Valuables

In the interest of security, please limit the amount of money and valuables you keep in your room, as we cannot be responsible for items unless they are deposited for safe keeping in the office. There is a lockable facility in your room for small items.

Pocket Money

Our Administration office offers a service to residents for the management of incidental expenses, for example personal toiletries, newspapers, hairdressing, chiropody etc. This means that you bank a small amount of money with the office, maximum please of £100.00 and we will deal with your everyday expenses from this account. It is a requirement of this service that your account be in ‘credit’. If we should need to write to you of an ‘overdrawn’ balance an administration charge may be incurred for postage etc. Please note that we prefer cash amounts to be banked rather than cheques.

Religious Observations

A service of Holy Communion is held generally on the first Friday in the month at 11.00am and Hymn singing every 2nd Sunday of the month, to which all are welcome. If you would like a visit from any of the clergy or to take Communion at any other time then please let Matron or Nurse-in-Charge know in order that they can arrange this for you.