Privacy & Dignity

We recognise the changes residents face when moving into a home, and to minimise the impact of those changes, we will promote the philosophy of a ‘family circle’.  We will endeavour to retain as much privacy and dignity as possible by:

• Helping residents to personalise and equip their rooms as they wish.
• By providing keys to their rooms if required and a secure place for their valuables
• Giving residents the opportunity to have privacy when receiving visitors, making telephone calls or opening and reading mail.
• Securing all residents records and information and respecting the confidentiality of those records.
• Treating each resident as an individual and a respected member of the ‘family circle’.
• Assisting residents to maintain their dignity through their personal appearance and behaviour.
• Promoting activities that encourage residents to express themselves as individuals.
• Helping residents to overcome any shortcomings they may experience through age or disability.